Home  /  Your Service Team

 

Ashley Thomas
Program Manager
Ashley Thomas
I began my career in marketing and advertising, where I developed a strong foundation in strategy and communication. In 2008, I transitioned into the franchise insurance space and earned my Certified Franchise Executive (CFE) designation.

Today, I specialize in helping franchise owners navigate their unique risks by crafting customized insurance solutions that provide peace of mind. Guided by Gallagher’s core values and its 3P Commitment — Protect Your Business, Care for Your People, Grow Your Profit — I’m committed to being a trusted partner, providing the insight and guidance clients need to protect their business and grow with confidence.
Gallagher Franchise Solutions
Tracey Herzner
Director, Service and Support
Tracey Herzner
With over 10 years at Gallagher, I specialize in supporting franchise clients by leading a service team that is focused on delivering tailored insurance solutions and proactive risk management strategies.

What I value most about this industry is the real impact we have — helping businesses protect their operations and plan for long-term success. I’m proud to be part of a company that prioritizes understanding each client’s goals and building strong, lasting partnerships that support their growth.
Gallagher Franchise Solutions