Home / Customer Service
Gallagher clients who have Progressive policies should contact the Gallagher team for assistance.
Phone: 918-764-1625 8:30am - 5:00pm Central Time
You may order Certificates of Insurance (COI) 7 days a week 24 hours a day with the Service Team at select_certificates@ajg.com. We will process your request within 48 hours.
Phone: 800-313-8125.
Email: clcsc@hanover.com
The CSC is open Monday to Friday 7:00 AM to 9:00 PM eastern time. Turnaround times for Standard certs is 3 hours, emails, 24 hours endorsement processing 7-14 days.
For self-service instructions please click here.
Disclaimer: For all other service requests please contact your dedicated Gallagher representative, Erin McCabe.